Returns & Exchanges
If for any reason you are unsatisfied with an item you have purchased from this site, and it is undamaged, please return within 30 days for a full refund. To obtain your return label and start the refund process visit firstname.lastname@example.org.
Merchandise must be returned in the original carton with original packaging, accessories, and instructions. Products returned in non-salable condition may be subject to a restocking fee.
Except in cases where the return is the result of an error by Pure Fishing or the item arrives damaged or defective, original shipping charges are non-refundable. Pure Fishing will not be liable for returns that are lost in transit or returned to the incorrect address; please retain your return tracking information.
The refund amount will be reduced by 20% when:
- Orders/Items are refused upon delivery
- Returns are made without authorization
- Returns are made past the 30 day return window
Please obtain your return authorization at email@example.com or contact customer service at 1-800-467-8459 to obtain a return authorization for your merchandise return. Merchandise should then be sent postage paid to the following address:
Pure Fishing Returns
1803 18th Street
Spirit Lake, IA 51360
If a product arrives damaged or your order is incorrect in any way, please contact customer service at firstname.lastname@example.org